Shipping and Returns

Shipping

Your order can be posted with Royal Mail Tracked 48 for £3.40 or Tracked 24 for £4.20 and will be sent within a few days of purchase. At the moment, I am only able to post orders within the UK.

If you live in the Salisbury area, you can collect your pots free of charge in Salisbury, just select Click and Collect.

Your piece will be packaged in environmentally friendly materials: old newspaper and cardboard, reused bubble wrap and cardboard boxes and paper tape. The coloured tissue paper is acid free and 100% recycled and recyclable.  Please recycle or reuse these when and where you can.

Returns

If for whatever reason you are not happy with your purchase, returns are accepted within 14 days of delivery for an exchange or refund minus postage costs. You will also be responsible for the cost of postage for the return. It is advised that proof of postage is obtained for a retuned item.

Please return the item in its original packaging and in its original condition

All refunds can only be made to the payment card/method used when making the initial payment. I aim to process all refunds within 14 days of receiving the returned goods or of the cancellation of your order.